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CFNA/Firestone Credit Complaint - Credit Card Services - TIRES
CFNA/Firestone Credit Complaint

CFNA/Firestone Credit Complaint

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Credit Card Services - TIRES


This is the worst customer service I have ever experienced, and I work in customer service. Customer service agents have the worst attitude and tone. Very unhelpful, unwilling to try and explain any questions. I made a payment on a promotional balance, did not check the right date, the amount hit my bank too early, was sent back. I promptly noticed what happened, sent another smaller minimum payment. The first payment that did not go through was recharged and is gaining interest instead of going back on the promotional balance, even though I still made a minimum payment before the due date.


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