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CFNA/Firestone Credit Support Ticket - customer service issues

CFNA/Firestone Credit Support Ticket

customer service issues - customer service

Created By: aprilsemg's Picture aprilsemg Last Reply: aprilsemg's Picture aprilsemg
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: customer service

I already left a book on what i think.. I have so much going on in my life.. you are not one of my priorities and when your name comes up over and over again.. there is a problem. This squeeky wheel is not getting the grease. Sure, I can do all this on line.. but I have to wait and then its as if I don't care. Well I care... and I hate that you keep waisting my time and I can find no one to talk to.I got a fiance charge and all I did was try FOREVER TO MAKE A PAYMENT JUST AS I ALWAYS HAVE.. OVER THE PHONE WITH THE AUTOMATED SYSTEM. HE DOESN'T LISTEN AND HE DOESN'T CARE. At least give me access to a live person before a machine that is guarding the gate.


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